Public grievance submit karne se pehle issue ko short aur specific kaise likhein?

Kya date, location, aur reference number ko ek short note me include karna useful hai? Complaint bhejne se pehle language ko clear aur non-emotional kaise rakhein?

Is it useful to include the date, location, and reference number in a short note? Before sending the complaint, how can I keep the language clear and non-emotional?